Please arrive no more than 10 minutes before the start of the group. Parents/children arriving before this may be asked to wait elsewhere. All students must be under adult supervision whilst waiting for workshops to start.
Children should be accompanied to and from the workshops but parents/helpers are unable to stay during the sessions. Workshops will finish on time. Please ensure you pick up your child promptly at the end of class.
If a child is unwell or unable to attend for any reason, please call 2547 9114 or email Info@FaustWorld.com.
Children should wear loose fitting clothing and trainers or shoes that do not mark floors.
All new members will be given a Faust t-shirt. We kindly ask children to wear their Faust t-shirt at workshops.
There will be a break in the middle of each workshop. Children are welcome to bring a light snack and water.
All participants registered in Faust programmes and workshops do so at their own risk and the company is not responsible for any loss, damage, or injury to students, their family members, and guests as a result of participating in these activities. In the case of a medical emergency, your child will be transferred to the nearest government hospital using the Hong Kong Emergency Medical Unit.
Weather
All classes will be cancelled in the event of Typhoon Signal 8 or higher, or black rain warning if hoisted at 7.00am for morning workshops and 12.00noon for afternoon workshops. No refund or make up classes will be made in this case.
No refunds, make up classes or credit notes will be made in this case.
Photography & Multimedia
Completion of the registration form implies consent to the use of photographs, video and sound recordings of your child for staff training and quality assurance.
Data Privacy
Faust International Limited takes data privacy very seriously and we handle all our customer data in accordance with Hong Kong laws and ordinances. No marketing information will be sent to you.
Cancellations
In the case we are unable to place your child, please contact the Co-Curricular Activities Department of ISF Academy for refund.
We make all effort to ensure there are no changes in terms of location, times or leaders but in case of unanticipated conflicts, a suitable replacement option will be offered. No refunds will be made in such cases.
In all cases of cancellations and change in venues, an email will be sent to you.
No refund will be considered for students withdrawing from the activity.
Refunds, make up classes or credit notes cannot be made in any event once workshops have started.
Due to the nature of our workshops it is not possible to offer make-up classes.
Refunds, make-up classes or credit notes due to extreme weather and other unforeseen circumstances are not possible.
We reserve the right to amend our terms and conditions without prior written notice.
